Find the real constraint
Use evidence to identify whether growth is limited by demand, time, fulfillment, cash, skill, systems or space.
- Measure cycle time
- Track lost sales
- Review customer complaints
Add capacity deliberately
Improve processes before hiring, outsourcing, buying equipment or moving into commercial space.
- Document core work
- Model the complete cost
- Test contractors carefully
Prepare for a new operating stage
Review zoning, leases, insurance, payroll, taxes, technology, management and financing before expansion.
- Create cash scenarios
- Assign new responsibilities
- Protect service quality
