Choose decision based measures
Identify the questions leaders must answer about demand, sales, margin, delivery, cash, customers and risk.
- Define each metric
- Name a responsible owner
- Avoid vanity measures
Improve data quality
Standardize entry, remove duplicates, document sources and check whether reports are complete, timely and comparable.
- Create validation rules
- Reconcile key totals
- Protect sensitive records
Turn insight into action
Review trends and segments, investigate causes and assign a specific action with a deadline and expected result.
- Add context to reports
- Test assumptions
- Track decisions and outcomes