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Business Operations Resource Center

How to Write Standard Operating Procedures

A useful standard operating procedure explains how an important task should be completed, who owns it and what evidence confirms success.

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01

Choose the right process

Start with frequent, important or error prone work that has a clear beginning and result.

  • Name the process owner
  • Define the desired outcome
  • Observe the work first
02

Write usable instructions

Document steps in the order they happen, including decisions, tools, safety requirements and exceptions.

  • Use plain language
  • Add checklists where useful
  • Link required forms
03

Test and maintain

Have another qualified person follow the procedure, correct gaps and assign a review schedule.

  • Record the version
  • Collect user feedback
  • Update after changes

Frequently Asked Questions

Questions About How to Write Standard Operating Procedures

How long should an SOP be?

Long enough to complete the work safely and consistently, but no longer than necessary.

Who should write it?

The process owner and people who perform the work should contribute, with appropriate leadership review.

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