Choose what to delegate
Delegate work that another person can learn and own while retaining decisions that require the leader’s unique authority or expertise.
- Start before overload
- Match work to readiness
- Do not delegate accountability
Define the assignment
Explain the outcome, deadline, quality standard, boundaries, available resources and decisions the person may make.
- Confirm understanding
- Provide necessary context
- Agree on checkpoints
Support without taking over
Review progress at the agreed rhythm, remove obstacles and coach through problems while allowing the owner of the work to think.
- Ask before solving
- Give timely feedback
- Recognize completed ownership
